Privacy Notice
How One Stop Podcasts collects, uses and protects personal information.
Last updated: 3 September 2026
One Stop Podcasts respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Notice explains what personal information we may collect, where it comes from, why we use it, who we may share it with, how long we keep it and the rights you have in relation to your personal information.
1. Who we are
One Stop Podcasts is operated by Craig Burgess trading as One Stop Podcasts, an independent podcast production and education business based in Manchester, United Kingdom.
For the purposes of UK data protection law, Craig Burgess trading as One Stop Podcasts is the data controller where we determine how and why your personal information is used.
Contact details
Email: craig@onestoppodcasts.com
Address: Moston, Manchester M40 3AW
For privacy and data protection enquiries, please contact us using the details above.
2. Information we may collect
The personal information we collect depends on how you interact with One Stop Podcasts.
This may include:
• your name;
• email address;
• telephone number;
• job title and the business, school, organisation or agency you work for;
• correspondence and information you provide when contacting us;
• information relating to an enquiry, proposal, quotation, project or contract;
• billing, payment and transaction information;
• information supplied when participating in a podcast, recording, workshop or other project;
• audio, video, photographs or other recorded material where relevant to a project; and
• technical information relating to your use of our website, including information about your browser, device and how you interact with the website.
We do not currently use contact forms on the One Stop Podcasts website. If you contact us by email, telephone, social media or another external service, we may process the information you provide in order to respond to you.
3. Where personal information comes from
Most personal information we process is provided directly by you.
We may also receive information from:
• a client, agency, school or organisation involved in a project;
• a colleague, collaborator or referral;
• publicly available business or professional sources;
• professional networking platforms; and
• third-party services used in connection with our website or business.
Where appropriate, we may use publicly available professional or business contact information to identify and communicate with organisations that may have a legitimate interest in One Stop Podcasts services.
4. How we use personal information
We may use personal information to:
• respond to enquiries and requests;
• discuss potential projects and services;
• prepare proposals, quotations and agreements;
• enter into and manage contracts;
• provide podcast production, consultancy, education, workshops and related services;
• communicate with clients, collaborators, contributors and organisations;
• organise recordings, workshops and projects;
• manage business relationships;
• communicate with relevant businesses and organisations about One Stop Podcasts services;
• issue invoices and maintain accounting and business records;
• operate, maintain, secure and improve our website;
• understand how visitors use our website;
• comply with legal, regulatory, accounting and tax obligations; and
• establish, exercise or defend legal claims.
We do not sell personal information.
5. Our lawful bases
UK data protection law requires us to have a lawful basis for processing personal information. The basis we use depends on why the information is being processed.
Contract
We may process personal information where it is necessary to take steps at your request before entering into a contract or to provide services under an existing contract.
Legitimate interests
We may process information where it is reasonably necessary for the legitimate interests of operating and developing One Stop Podcasts. This can include communicating with clients and potential clients, managing projects, maintaining business relationships, protecting the business and improving our services, provided those interests are not overridden by your rights.
Legal obligation
We may process or retain information where this is necessary to comply with legal, regulatory, accounting or tax requirements.
Consent
We may rely on your consent where we specifically ask for it, including for certain optional website technologies or where consent is appropriate for a particular activity.
Where we rely on consent, you can withdraw your consent at any time.
6. Business communications and marketing
We may contact existing clients, professional contacts and relevant businesses or organisations about One Stop Podcasts services where we have an appropriate lawful basis to do so.
Where we rely on legitimate interests, we consider whether our use of the information is reasonable and proportionate and whether it could affect your privacy rights.
You can ask us to stop sending marketing or promotional communications at any time by replying to the communication or contacting us at craig@onestoppodcasts.com.
7. Podcast recordings, contributors and participants
Our work may involve recording people in audio, video or photographic form.
Where you participate in a podcast or production, we may process your name, voice, image, professional information and other information contained within the recording or supplied in connection with the project.
The way recordings are used, edited, published and distributed will normally be determined by the particular project and any agreement made with the client, contributor or commissioning organisation.
Where One Stop Podcasts works on behalf of another organisation, such as a business, agency, school or college, that organisation may determine how participant information is collected and used. In those circumstances, One Stop Podcasts may process personal information on that organisation’s behalf.
8. Children and education projects
One Stop Podcasts works with schools, colleges and other education organisations.
Where a project involves children or young people, personal information and recording permissions will normally be managed in conjunction with the commissioning school or organisation.
We do not intentionally collect children’s personal information directly through this website.
Where recordings or other information relating to children or young people are processed as part of an education project, appropriate arrangements will be agreed with the commissioning organisation.
9. Website analytics and cookies
We use technologies that help us operate the website and understand how it is being used.
This currently includes Google Analytics, implemented through Google Site Kit.
Where required, optional analytics technologies are controlled through our consent-management system. Visitors can accept or reject optional technologies and change their preferences.
The website may also contain content provided by third-party platforms, including services such as Spotify and YouTube. These providers may process information when their content or services are loaded or used.
For further information about the cookies and similar technologies used on this website, please see our Cookie Policy.
10. Who we may share personal information with
Where necessary, we may share personal information with trusted third parties involved in operating our business or delivering our services.
These may include:
• website and hosting providers;
• email and communications providers;
• cloud storage and business software providers;
• audio and video production platforms;
• podcast hosting and distribution platforms;
• payment, banking and accounting providers;
• accountants, insurers and professional advisers;
• contractors or collaborators involved in delivering a project;
• clients, agencies or commissioning organisations where relevant to the work; and
• public authorities or regulators where disclosure is required by law.
We only share personal information where there is an appropriate reason to do so.
11. International transfers
Some of the services and technology used by One Stop Podcasts may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure that an appropriate mechanism or safeguard is in place where required by UK data protection law.
12. How long we keep personal information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting and contractual requirements.
As a general guide:
• general enquiries that do not lead to work may normally be retained for up to 24 months;
• client, project and contractual records may normally be retained for up to six years after the end of the relevant relationship or project, where appropriate;
• financial and tax information is retained for the periods required by law;
• recordings and production files are retained according to the requirements and arrangements of the relevant project; and
• website analytics information is retained according to the settings and retention periods of the relevant analytics service.
We may retain information for longer where this is necessary to comply with a legal requirement, resolve a dispute or establish, exercise or defend a legal claim.
13. Keeping personal information secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission, online service or storage system can be guaranteed to be completely secure.
14. Your rights
Depending on the circumstances, UK data protection law may give you the right to:
• request access to personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• request deletion of personal information;
• request restriction of processing;
• object to certain processing;
• request transfer of information in certain circumstances; and
• withdraw consent where processing is based on consent.
Not every right applies in every situation.
To exercise your rights, contact craig@onestoppodcasts.com.
15. Data protection complaints
If you are concerned about how One Stop Podcasts has handled your personal information, please contact us so that we can investigate.
Email craig@onestoppodcasts.com using the subject line:
Data Protection Complaint
We will acknowledge a data protection complaint within 30 days, investigate it appropriately and communicate the outcome.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Further information is available at ico.org.uk.
16. Changes to this Privacy Notice
We may update this Privacy Notice if our services, technology, business practices or legal obligations change.
The latest version will always be published on this page and the date at the top of the notice will be updated where appropriate.